The Future of Insurance Podcast – Bryan Falchuk Making Tough Relationships Work Better Season 9, Episode 8, October 6, 2026 Episode Details Claims professionals often begin a conversation already cast as the adversary. Many claimants have been primed to expect a fight, so they arrive ready for one, and the person trying to help has
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The Future of Insurance Podcast – Kim Garland Industry Veteran Season 9, Episode 3, August 25, 2026 Episode Details Insurance carriers have quietly lived with a roughly $50 billion problem for years: a level of fraud baked so thoroughly into homeowners and personal auto pricing that the industry simply calls it the cost of doing
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The Future of Insurance Panel on AI & Claims Recorded Live at the 2026 PLRB Claims Conference Season 8, Episode 19, April 14, 2026 Episode Details How is AI shaping the future of claims, and even the present of it? Join Bryan Falchuk as he hosts a panel featuring audience questions on the dynamics and
The Future of Insurance Podcast – Neil Harrison Global Head of Claims, Willis Season 8, Episode 13, February 3, 2026 Episode Details Neil Harrison joined Willis in April 2024. He is Global Head of Claims, and a member of the company’s Global Executive Team. Neil is based in New York. At Willis, Neil oversees all
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The Future of Insurance Podcast – Charlie Wendland Chief Claims Officer, Branch Season 7, Episode 22, August 19, 2025 Episode Details Charlie Wendland is the Chief Claims Officer at Branch, a modern reciprocal exchange reinventing bundled home and auto insurance. With over two decades of experience at Progressive, Travelers, and National Interstate, Charlie has built
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The Future of Insurance Podcast – Chris Merideth Candidate for Oklahoma Commissioner of Insurance Season 7, Episode 18, July 1, 2025 Episode Details Chris Merideth is a seasoned insurance industry professional, public policy strategist, and Republican candidate for Oklahoma Insurance Commissioner in 2026. With a career spanning agency operations, catastrophe response, and legislative advocacy, Chris
The Future of Insurance Panel on AI & Claims Recorded Live at the 2025 PLRB Claims Conference Season 7, Episode 6, April 8, 2025 Episode Details What will the future of our industry look like, and what does that mean for today’s Claims professionals? How can adjusters and others prepare for changing dynamics and increasing
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The Future of Insurance Podcast – Steve Shaffer & Brent Williams CEO of Homesteaders Life and CEO & Co-Founder of Benekiva Season 4, Episode 23, July 11, 2023 Guest Bio Steve Shaffer, CEO of Homesteaders Life, and Brent Williams, CEO and Co-Founder of Benekiva, join the show to share more behind-the-scenes details about the relationship
The Future of Insurance Podcast – Keith Daly Chief Claims Officer, Zurich North America Season 4, Episode 12, April 25, 2023 Guest Bio Keith Daly is Chief Claims Officer for Zurich North America, where he is responsible for leading the Claims unit in delivering transactional excellence in claim handling and achieving a consistent level of
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The Future of Insurance Podcast – Ema Roloff Director, North American P&C, EIS Season 4, Episode 7, February 28, 2023 To finish up this series of interviews for #InsuranceCareersMonth 2023, what is more appropriate than addressing the elephant in the room – AI? I sat down with Ema Roloff of EIS Group and Insurance Tik
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