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Lessons from Insurers Succeeding
in a Changing Industry

This is The Future of Insurance

For over 100 years, Insurers have stood by customers at some of the toughest moments in their lives, and helped allow people to go about their lives and pursue their business ideas without having to worry about the risks involved.

Today, those customers have different expectations for how they want to do business and be served. And those expectations are changing faster than ever before.

The industry has faced many headwinds, making it difficult to keep up with change – regulation, bureaucracy, system constraints. past technology project pain, thin margins, etc.

And yet, several carriers have innovated and evolved.

Understanding their paths to success can help shed light on how we as an industry can continue to evolve to meet our customers’ needs despite the disruption and headwinds we all face.

The Future of Insurance shares the first-hand accounts of insurers across functions and lines of business to not just give inspiration, but leave readers with a tangible blueprint for evolving through a new set of modern, flexible and responsive approaches and tools.

Learn from Seven Leading Carriers

CSAA Insurance Group

Ride-Hailing Option in Rental Car Coverage

CNA

AI-Based Advanced Fraud Tools

Evolving How Innovation Itself is Done

State Compensation Insurance Fund

Online Quote & Bind in Direct Workers’ Compensation Insurance

Ohio Mutual Group

Texting with Customers in Claims

EMPLOYERS Insurance

Digital Distribution via APIS

AXA XL

Advanced Weather Prediction & The Creation of a Construction Ecosystem

What Does The Industry Think of "The Future of Insurance"?

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Perspective from an Industry Veteran

Bryan is the Founder and Managing Partner of Insurance Evolution Partners, which advises carriers and their partners on how to navigate an evolving industry facing disruption and change. He is also a best-selling author, speaker and executive coach.

With 20 years in P&C Insurance, Bryan has served in a variety of leadership roles at carriers including CCO and COO, and has also been Head of Growth for an insurtech startup. Bryan served the Insurance industry as a consultant with McKinsey & Company, and currently sits is on the advisory boards of several startups serving the insurance industry.

With his unique background across both carriers and insurtechs, he brings a unique perspective to the question of how in Insurance industry can evolve despite the challenges and changes we face today.