customer experience

The Future of Insurance Podcast – Christian Mitchell, Chief Customer Officer, Northwestern Mutual

The Future of Insurance Podcast – Christian Mitchell EVP & Chief Customer Officer, Northwestern Mutual Season 3, Episode 2, June 14, 2022 Guest Bio Christian W. Mitchell is executive vice president and chief customer officer at Northwestern Mutual. His executive responsibilities include the company’s planning philosophy and experience, consumer insights and experience strategy, and the …

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The Future of Insurance Podcast – Amy Shore, Chief Customer Officer, Nationwide

The Future of Insurance Podcast – Amy Shore Chief Customer Officer, Nationwide Season 1, Episode 16, August 10th, 2021 Guest Bio Amy Shore is Chief Customer Officer for Nationwide. Previously she served as President, Nationwide P&C Sales & Distribution Amy has over 30 years of experience in the P&C industry, including over 20 years in …

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The Future of Insurance Podcast – Jeff Goldberg, EVP of Research & Consulting, Novarica (Episode S1E08)

The Future of Insurance Podcast – Jeff Goldberg EVP, Research & Consulting, Novarica Season 1, Episode 8, June 15th, 2021 Guest Bio Jeff Goldberg is an Executive Vice President of Research and Consulting at Novarica. His expertise includes data analytics and big data, digital strategy, policy administration, reinsurance management, InsureTech and innovation, SaaS and cloud …

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