Lessons from Insurers Succeeding
in a Changing Industry
The Future of Insurance Vol I. The Incumbents
For over 100 years, Insurers have stood by customers at some of the toughest moments in their lives, and helped allow people to go about their lives and pursue their business ideas without having to worry about the risks involved.
Today, those customers have different expectations for how they want to do business and be served. And those expectations are changing faster than ever before.
The industry has faced many headwinds, making it difficult to keep up with change – regulation, bureaucracy, system constraints. past technology project pain, thin margins, etc.
And yet, several carriers have innovated and evolved.
Understanding their paths to success can help shed light on how we as an industry can continue to evolve to meet our customers’ needs despite the disruption and headwinds we all face.
The Future of Insurance shares the first-hand accounts of insurers across functions and lines of business to not just give inspiration, but leave readers with a tangible blueprint for evolving through a new set of modern, flexible and responsive approaches and tools.
The Future of Insurance Vol II. The Startups
For centuries, the Insurance industry has been there for people at the worst moments of their lives, and kept the risk of those moments from stopping us from pursuing our dreams.
Today, customer expectations are changing at an ever-increasing pace, driven further by the rapid digitization the world embraced in the pandemic. But that isn’t the only thing driving change in the industry, with a new generation of insurers emerging to serve customers differently and rethink the art of the possible in Insurance.
The Future of Insurance: From Disruption to Evolution, Volume II. The Startups dives deep into the genesis stories of eight startup carriers and MGAs as they pursued different goals, faced different circumstances, and responded uniquely to the twists and turns of being a startup in the fast-moving world of InsurTech.
Whether you are in a startup, thinking about launching or joining one, competing or partnering with one, or something else entirely, understanding their journeys can inform and inspire you to help move the industry forward as we all face an ever-rising bar of customer expectations and needs.
Read the first-hand accounts directly from the people who lived the stories in the second installment in the series that is the blueprint for evolution in Insurance.
The Future of Insurance Vol III. The Collaborators
InsurTech solutions have created amazing new opportunities for insurers to innovate and evolve. But the path to bringing them to market can vary greatly, with some efforts going well and some fraught with delays, cost-overruns, scope issues and more.
The key to success is driven by how insurers and solution providers work together collaboratively as partners.
But what does that mean, and what actions and approaches specifically have the greatest impact on likelihood of success? Through the stories of different insurers and InsurTech providers working together to bring a solution to market, learn the most important success factors for moving your organization forward.
The Future of Insurance Vol IV. Asia Rising
In The Future of Insurance, Volume IV. Asia Rising, Theresa Blissing takes you on an exploratory odyssey across Asia’s innovative insurance sector. Here, tradition meets disruption, where tech giants in China are as impactful as the nimble InsurTechs insuring the growing middle-class in Southeast Asia. Through captivating stories, Blissing challenges the Western-centric view of innovation, suggesting that the future of insurance is already being shaped in Asia.
Armed with eight real-world examples, Blissing delves deep into the factors that have allowed Asian companies to not just overcome but leapfrog traditional barriers like tech development stages and legacy systems. She contends that these Asian models could very well serve as blueprints for global reform in the insurance industry.
This is no mere observational account. The Future of Insurance, Volume IV. Asia Rising offers actionable insights, serving as both a roadmap and inspiration for those daring to navigate the future complexities of the insurance market — whether you’re an industry professional, policymaker, or a tech-savvy individual intrigued by the dynamism of business innovation.
As Blissing expertly illustrates, it’s time to redraw our mental maps of where innovation is flourishing. Prepare for a journey that will take you from the skyscrapers of Hong Kong to the tech hubs of India, dismantling myths and preconceived notions along the way. The future of insurance isn’t just coming, it’s already here — flourishing in Asia and destined for global transformation. If you’re ready to redefine what you thought you knew about insurance and explore the blurred lines of technological and business innovation, this book is your ultimate guide. Embark on this revelatory journey and discover why part of the future of insurance is being written in Asia, by those audacious enough to blur traditional boundaries.
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Perspective from an Industry Veteran
Bryan is the Founder and Managing Partner of Insurance Evolution Partners, which advises carriers and their partners on how to navigate an evolving industry facing disruption and change. He is also a best-selling author, speaker and executive coach.
With 20 years in P&C Insurance, Bryan has served in a variety of leadership roles at carriers including CCO and COO, and has also been Head of Growth for an insurtech startup. Bryan served the Insurance industry as a consultant with McKinsey & Company, and currently sits is on the advisory boards of several startups serving the insurance industry.
With his unique background across both carriers and insurtechs, he brings a unique perspective to the question of how in Insurance industry can evolve despite the challenges and changes we face today.